Are you skilled in providing excellent customer service, resolving issues, and ensuring client satisfaction?
If you thrive on building positive relationships and are adept at communication, we want to hear from you!
RESPONSIBILITY
- Maintains database by entering new and updated customer and account information.
- Prepares source data for computer entry by compiling and sorting information.
- Processes customer and account source documents by reviewing data for deficiencies.
- Verifies entered customer and account data by reviewing, correcting, deleting, or re-entering data.
- Combines data from both systems when account information is incomplete.
- Contributes to team effort by accomplishing related results as needed.
- Manage incoming applications and queries from our direct customers. introducers, and brokers and be responsible for initial processing of residential mortgage home loan applications
- Conducting serviceability calculations, analysing financial information and supporting documents
- Engage with our internal and external customers and brokers, maintaining proactive communication to ensure seamless efficient loan processing
- Maintains operations by following company guidelines, policies and procedures, and reporting needed changes
- General file management duties.
QUALIFICATIONS
- Must possess a Bachelor’s degree in Business Administration, Banking and Finance, Legal Management, Accountancy and other related courses
- Proficient with Microsoft Office Applications particularly Excel, Word and Outlook
- Highly organized with an emphasis on attention to detail, accuracy and timeliness
- Excellent communication skills (both oral and written)
- Ability to work under pressure and meet deadlines
- Able to work independently and with a team
- Willing to work in Ortigas Center, Pasig City
- Full-time positions available
- Fresh Graduates as welcome to apply
BENIFITS
- Dental
- Miscellaneous allowance
- Medical